Troubleshooting
Recover safely, preserve your work, and prepare a useful support report.
Basic beta example
Use Open Log Folder to inspect logs, or describe the issue before sending a report. No report was sent for this screenshot.
Choose a task
Before you begin
Start with the matching task page and check its prerequisites. Use local practice copies while learning actions that write metadata or create files. Optional-plugin and service guides identify their requirements; a guide does not enable a tool missing from your build.
Check your result
Follow the page’s verification steps before moving on. A local save, an exported file, a synchronized folder, and a received submission are different results. If the task does not match your screen, check the app version and edition, then consult Troubleshooting.
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